Privacy
Sight lines from neighbouring buildings, how far sound carries, whether staff can approach the pool unannounced. The first thing that gets a property rejected.

Methodology
And, more usefully, how it gets taken off again.
In short
Every property and operator is assessed on four things — privacy, physical condition, service, and how it behaves when something goes wrong — and re-checked annually rather than once at the point of joining.
Four pillars
We do not publish a weighted score, because a number invented for a marketing page is worth less than saying plainly what we look at.
The cycle
A property that was excellent in 2024 is not automatically excellent now. Ownership changes, staff leave, standards drift.

Next step
If you have seen a villa elsewhere and want to know what we think of it, ask. Sometimes the answer is that we looked at it and said no.
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